Welcome to Week 34: Traits of a Successful ROOST™ Associate

Our Associates Display an Ownership Attitude

When there is a problem, own it. Step up and take responsibility. We are all here to help. When you do have to report a problem make sure you bring a possible solution or two along for the ride.

• Create Value

Continuously look for new ways to be of greater use to your clients and fellow team members. Look for new ways to contribute and help our clients realize their goals.

• Take Initiative

Don’t wait to ask permission to do the right thing when it comes to exceeding the expectations of a client. We expect you to do what is right.

• Focus on Results

The road to ruin is paved with good intentions. At ROOST Real Estate Co. we trade on performance, not promise.

• Have Patience and Compassion

We serve a diverse client base with varied educational and socio-economic backgrounds. Not all of our clients will handle problems and conflict the way you or I might. Regardless, we will treat everyone we serve with the utmost dignity and respect.

• Take a Partner

Some of our challenges are bigger than we are, or at least seem that way. Take a partner with another team member or team leader. Don’t hide bad news thinking it will go away. If something feels wrong, it probably is.

• Never Give Up

Mistakes and breakdowns in performance are learning opportunities in disguise. You will make mistakes – our hope is that you do all you can to never make the same mistake twice.

Join us next week for Week 35: The Hardest Thing About Making a Change!

– Shayna

For a free copy of the full book, A Real Estate Agents Guide to the Good Life, email FreeBook@ROOSTRealEstateCo.com and we will send you one. Or download a free e-book version here: www.CareerWithROOST.com.